Privacy Policy

Last updated: July 21, 2025

The Duct Kings (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

This policy applies to users across all areas we serve, including Dallas, Houston, Austin, and San Antonio.

By using our website at The Duct Kings, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.

Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Zip code or address (for service eligibility)
  • Any details you submit through forms, emails, or service requests

How We Use Your Information

We collect and use your information to:

  • Respond to your inquiries or service requests
  • Schedule appointments and provide service updates
  • Improve our website and customer service
  • Send service-related communications
  • Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

Log Data

When you visit our site, we may collect information that your browser automatically sends. This may include:

  • Your IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Device information

This data is used only for analytics and performance monitoring.

Cookies and Tracking

We use cookies and similar tracking technologies (such as Google Analytics and Facebook Pixel) to understand how users interact with our site and improve performance.

You may choose to disable cookies in your browser settings. However, doing so may affect site functionality. To learn more about cookies and how to manage them, visit AllAboutCookies.org.

Service Providers

We may work with trusted third-party providers to:

  • Host our website
  • Process customer requests
  • Analyze website traffic

These providers only access your data as needed to perform services on our behalf, and they are required to keep your data secure and confidential.

Your Rights (CCPA / CPRA / TDPSA)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request deletion or correction of your data
  • Opt out of certain types of data processing

To make a data-related request, email us at [email protected].

For more details on data protection rights under Texas law, visit the Texas Attorney General’s Privacy Rights page.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will remove it.

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any information.

Data Security

We use commercially reasonable methods to secure your data, but no online method is 100% secure.
You use our website and submit your information at your own risk.

Updates to This Policy

We may update this Privacy Policy as laws change or services evolve. All updates will be posted on this page with a revised date.

We encourage you to review this policy periodically to stay informed.

For general privacy protection guidelines, see ftc.gov

Contact Us

If you have any questions about this Privacy Policy or wish to request access to or deletion of your data, please contact us:

Email: [email protected]
Phone: 866-632-6270
Website: https://www.theductkings.com